Privacy Policy

Last updated: 23 June 2026
What’s Happening: Dolphin Coast respects your privacy. This policy explains what personal information we collect, how we use it, and what rights you have.This website and newsletter are operated from South Africa and are intended to comply with the Protection of Personal Information Act, 2013 (“POPIA”). POPIA sets minimum conditions for the lawful processing of personal information by public and private bodies in South Africa.

1. Information we collect

We may collect the following personal information:

• your email address when you subscribe to the newsletter;

• your name, if you choose to provide it;

• information you submit when sending us an event, correction, advert enquiry, or other message;

• basic technical information, such as website analytics, email opens, clicks, device type, browser type, and approximate location.

We do not intentionally collect sensitive personal information.

2. How we use your information

We use your information to:

• send you the What’s Happening: Dolphin Coast newsletter;

• manage your subscription;

• respond to messages, event submissions, corrections, or advertising enquiries;

• improve the newsletter, website, and local event listings;

• prevent spam, abuse, and technical issues;

• comply with legal obligations.

We only send marketing or newsletter emails where you have subscribed or otherwise given permission. You can unsubscribe at any time using the unsubscribe link in our emails.

3. Newsletter and direct marketing

When you subscribe, you agree to receive emails from What’s Happening: Dolphin Coast.You can opt out at any time by clicking the unsubscribe link in any email. Under POPIA, direct marketing by unsolicited electronic communication is regulated, and consent is generally required for sending this kind of communication.

4. Event submissions

If you submit an event, we may use the information you provide to review, edit, publish, or contact you about that event.Please do not submit someone else’s personal information unless you have permission to do so or the information is already intended for public event promotion.

5. Sharing your information

We do not sell your personal information.We may share limited personal information with service providers that help us operate the newsletter and website, such as:

• email newsletter platforms;

• website hosting providers;

• analytics tools;

• email service providers;

• spam prevention or security tools.

These providers may process information on our behalf so that we can run the newsletter and website.

6. International processing

Some of our service providers may store or process information outside South Africa. Where this happens, we take reasonable steps to use reputable providers and protect your personal information.

7. Cookies and analytics

Our website and newsletter platform may use cookies, pixels, or similar technologies to understand traffic, measure newsletter performance, and improve the service.This may include information such as page views, email opens, clicks, device type, and approximate location.

8. How long we keep your information

We keep your personal information only for as long as reasonably necessary for the purposes described in this policy.If you unsubscribe, we may keep a limited record of your email address to make sure we do not email you again, unless you resubscribe.

9. Security

We take reasonable steps to protect your personal information from loss, misuse, unauthorised access, disclosure, alteration, or destruction.No website or email system is perfectly secure, so we cannot guarantee absolute security.If there is a security compromise involving personal information, POPIA may require notification to affected people and/or the Information Regulator. The Information Regulator says notification should place affected people in a position to mitigate potential harm.

10. Your rights

You may ask us to:

• confirm whether we hold your personal information;

• correct or update your personal information;

• delete your personal information where appropriate;

• object to certain processing;

• unsubscribe from marketing emails.

To exercise these rights, contact us using the details below.You may also lodge a POPIA complaint with the Information Regulator if you believe your personal information has been processed unlawfully.

11. Contact us

For privacy questions or requests, contact:What’s Happening: Dolphin Coast
Email: [email protected]

12. Changes to this policy

We may update this Privacy Policy from time to time. The latest version will be published on this page.